Operator: PaperChore ("we"). Contact: support@paperchore.com. Last updated Oct 15, 2026.
What you upload. Receipts, emails and screenshots are stored privately only while they're read and are deleted immediately afterward. A cleanup job deletes any upload older than 1 hour no matter what.
Your case. Your answers, the facts read from your documents and the drafted letters are kept so you can view, revise and download them, and are deleted automatically after 7 days. You can delete a case sooner.
Processors. Your answers and documents are sent to our AI provider (xAI) to draft the letters, under its API terms. Payments are processed by Stripe; we never see your card. If you sign in by email, we store your email address to send sign-in links and receipts.
Emails. We send email through our email provider, Resend, and replies go to support@paperchore.com. You get sign-in links and purchase receipts because you asked for them. About 10 days after you buy credits, we send one short email asking how it went. It goes once per product, only for real paid purchases, and you can simply reply. It includes an optional link to join the PaperChore newsletter. The newsletter is shared by ApplyOnce, TallyThis and RefundThis and is double opt-in: you are only added after you click the confirmation link we email you. Every follow-up and newsletter email has a one-click unsubscribe link. Unsubscribing stops follow-up and newsletter emails from all PaperChore products (sign-in links and receipts still arrive when you request them). To honor that, we keep your address on an unsubscribe list, and we keep a record that a follow-up was sent so it is never sent twice.
What we don't do. We don't sell your data, use it for advertising, contact the company for you, or put case contents in our logs. Analytics are aggregate daily page counts with no IP addresses or tracking cookies (a first-party "src" cookie remembers which link you came from for 30 days).
Questions or deletion requests: support@paperchore.com.